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Business Analyst
Business Analyst responsible for evaluating business processes, gathering requirements, documenting insights, supporting project execution, and ensuring solutions meet business needs while coordinating with cross-functional teams.
99 Nguyen Thi Minh Khai, Ben Thanh Ward, Ho Chi Minh City
Job Overview
We are looking for an experienced Business Analyst to evaluate business processes, gather requirements, and support the development of optimized solutions. You will collaborate with stakeholders, document findings, manage requirements, and ensure solutions meet business needs. The role involves user acceptance testing, resource coordination, and supporting ongoing improvements across projects and procedures.
Job Responsibilities
- Evaluate business processes, identify improvement areas, and develop/implement solutions.
- Lead reviews of business processes and build optimization strategies.
- Stay updated on new IT processes and advancements for modernization.
- Conduct meetings and presentations to share findings.
- Perform requirements analysis and document results.
- Communicate insights and plans to cross-functional teams and management.
- Gather critical information from stakeholders and produce reports.
- Work closely with technicians and managerial staff.
- Provide coaching, guidance, and leadership to junior staff.
- Allocate resources and maintain cost efficiency.
- Ensure solutions meet business needs and requirements.
- Conduct user acceptance testing.
- Manage projects, develop plans, and monitor performance.
- Update, implement, and maintain procedures.
- Prioritize initiatives based on business needs.
- Act as liaison between stakeholders and users.
- Manage competing resources and priorities.
- Monitor deliverables and ensure timely project completion.
Qualifications
- Bachelor’s degree in business or a related field, with a minimum of 1 year of BA experience.
- Exceptional analytical and conceptual thinking skills.
- Advanced technical skills and excellent documentation abilities.
- Strong analytical mindset and experience creating detailed reports and presentations.
- Proficiency in Microsoft Word, Excel, and Outlook.
- Strong planning, organizational, and time management skills.
- Experience leading and developing top-performing teams and supporting successful projects.
- Good command of English preferred.
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